At The Surface Wizard, we place a high value on the privacy of our users. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable Quebec legislation, including the Act Respecting the Protection of Personal Information in the Private Sector.
We collect personal information only to the extent necessary for specified purposes. The types of information we may collect include, but are not limited to, the following:
- Name
- Mailing address
- Email address
- Phone number
- Payment information
- Transaction information
- Account data
- Communication preferences
We use the personal information we collect for the following purposes:
- To process and fulfill your orders
- To respond to your inquiries
- To personalize your experience with our company
- To send you promotional information, where applicable, with your explicit consent
- To improve our website and services
- To comply with legal requirements
We will not disclose your personal information to third parties, except in the following cases:
- When necessary to perform a contract with you.
- With your explicit consent.
- When required by law.
- For security, protection of our rights, or protection of the rights of others.
- To third-party service providers, such as payment processors, to the extent necessary to provide our services.
We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no security system is infallible, and we cannot guarantee the absolute security of your personal information.
In accordance with Bill 25, you have the right to access, correct, and object to the processing of your personal information. To exercise these rights, please contact us.
We reserve the right to update this privacy policy based on legal changes or our business practices. Any changes to this policy will be posted on our website, and the date of the last update will be modified accordingly.